1. Who We Are

Workwell People Solutions Limited is a British Columbia corporation (Incorporation No. BC1610137) with its registered office at 500–666 Burrard St, Park Place, Vancouver, BC V6C 2X8, Canada. We operate an HR technology platform for Canadian businesses.

2. Information We Collect

We collect personal information that you provide when registering for Workwell, including your name, email address, phone number, company name, provincial location, and billing details. We also collect usage data about how you interact with our platform, which we use to improve our services.

3. How We Use Your Information

We use your personal information to: provide and improve our HR platform services; process payroll and generate Canadian tax documents (T4, ROE, RL-1) on your behalf; comply with CRA and provincial employment obligations; communicate service updates and educational content; and respond to support requests.

4. Canadian Data Residency

All personal information collected through Workwell is stored on servers located within Canada. We do not transfer your personal data to servers located outside of Canada without your explicit consent, except where required by law. This commitment applies to employee data, payroll records, and all HR documents managed through our platform.

5. Disclosure of Information

We do not sell, rent, or trade your personal information. We may share your information with: service providers who assist in platform operations (all bound by confidentiality agreements and Canadian data residency requirements); government agencies where required by law (e.g., CRA, Service Canada); and professional advisors such as lawyers and accountants.

6. Your Rights Under PIPEDA

Under PIPEDA, you have the right to: access your personal information held by us; correct inaccurate personal information; withdraw consent to the collection or use of your personal information (subject to legal and contractual restrictions); and lodge a complaint with the Office of the Privacy Commissioner of Canada.

7. Security

We implement industry-standard security measures including encryption at rest and in transit, role-based access controls, regular security audits, and SOC 2 Type II compliance. Our security program is designed to protect the confidentiality, integrity, and availability of your personal information.

8. Cookies

We use cookies and similar tracking technologies to operate our platform, remember your preferences, and analyse usage patterns. You can control cookie settings through your browser, although disabling certain cookies may affect platform functionality.

9. Contact Our Privacy Officer

For privacy-related inquiries, requests to access or correct your personal information, or to lodge a complaint, please contact our Privacy Officer at: privacy@workwell.ca | Workwell People Solutions Limited, 500–666 Burrard St, Park Place, Vancouver, BC V6C 2X8, Canada.

Privacy Policy